Medical transcription & live scribing for doctors & MTSO
RND OptimizAR Private Ltd is a business process outsourcing organization based in Coimbatore, South India. With an ISO certified operations and QMS, RND OptimizAR offers its services spanning across various countries and continents specializing in delivery of Medical Transcription Services for various medical specialties. We maintain impeccable levels of confidentiality and place customer trust on a high pedestal. Since 1999, we have been offering our services that are fully in-house, predominantly to the American, Canadian and Australian markets, ranging from single doctor clinics up to large tertiary specialty hospitals. The company is backed by a near century old conglomerate that run organizations ranging from motors to education institutions and hospitals.
Average experience of Medical Transcriptionist is 6 to 7 years.
Average experience of Medical Editor is 10 to 15 years.
.png)
Market Research: Transcribing consumer feedback, surveys and discussions for data analysis.
Operations
- RND OptimizAR Pvt Ltd is a well-managed setup with a 250-strong proficient English-speaking team, that works 24/7, catering to a variety of time zones and multi-locational hospital networks.
Areas of transcription expertise
- When RND OptimizAR thought of medical transcription as a business, we decided to get first hand information about the industry. We accomplished this with the help of two CMTs from the US, both with over 30 years of experience in the field. Training in medical science was through the services of a premier medical science and research institute. We are proud to say our transcriptionists are the best in the profession. Our team of transcriptionists has expertise in transcribing all types of reports and letters in all the specialties in the medical field.
Quality and security control
- Armed with ISO 9001 certification for medical transcription, the process and operations are HIPPA and ISMS guidelines compliant.
Turnaround time and accuracy standards
- RND OptimizAR offers a consistent 99% accuracy in transcription and strives to attain notches higher by its continuous improvisation of processes and standards. We offer an average turnaround time of 4 - 24 hours since download of raw data files. This would vary according to time zones and hugely beneficial to hospitals that have low tolerance limits in terms of its patient reports delivery.
What we can offer and benefits in partnering with us
Cost effective and shortest turnaround time.
Strong bench-strength with a 24/7 service.
Language and medical terminology proficient transcriptionists with world class quality control and editing.
Ability to offer client specific requirements while conforming to HIPAA and ISMS guidelines
Highly secure own customer software platform compatible with different OS offered for dictation using a recorder or mobile phone and transcriptions upload offered to doctors.
Why should I outsource to RND OptimizAR?
By outsourcing to RND OptimizAR, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.
What are the services you offer?
We offer entire Revenue Cycle Management - a few of them being, data entry, insurance verification, authorization, Doctor's office followup, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling, 24 x 7 customer support, scheduling processes etc.
Do you have experience of working in the healthcare industry?
Yes, we have more than 22 years of experience working in the US healthcare industry. We have been providing medical transcription services to hospitals across the United States since 1999 and DME/Home care back office services since 2012.
What is your on-boarding period for a new employee/customer?
Anywhere between 1 to 14 days.
What would be the FTE's working hours?
The FTE would work the US working hours, in the time zone of your choice.
Is the contract obligatory? Is there a minimum or maximum contract period?
Yes, but it is a no-obligations contract and is non-binding and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
Are you HIPAA compliant?
Yes, we are certified for HIPAA and Information Security Management Systems.
Is there any contract to be signed before getting started?
No, the contract is not obligatory and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
Do you follow FTE based billing or percentage of revenue generated billing?
We follow an FTE-based billing. One FTE (full time employee) works 8 hours a day, 5 days a week - a total of 40 hours a week.
How will I be billed?
You will be sent an invoice each month mentioning the number of FTEs agreed upon and the services provided.
How can I make payments?
You can make payments through PayPal using your credit card or make a wire transfer.
Are the FTEs your own employees or do you subcontract to other smaller companies?
All our FTEs are employees of RND OptimizAR and are dedicated to each client, the agent will not be shared with other clients
Where are you located?
We are located in Southern part of India.
Do you follow US holidays or local?
Yes, We follow US holidays.
Are You Certified?
Yes we are one ISO 9001, ISO 27001, HIPPA and SOC2 Certificates.
Have Project on your Mind? Drop your Details here
Use our contact form for all information requests or contact us directly using the contact information below. All information is treated with complete confidentiality and in accordance with our data protection statement
INDIA
274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035.
.png)
USA
RND Softech INC,12909, Jess Pirtle Boulevard,Sugar Land, Texas 77478, United States
TALK TO OUR EXPERTS
Schedule your free consultation
More than 250+ clients worldwide work with us
