Terms and Conditions | RNDOptimizAR

Terms of services

Please find below the latest RND Soft terms of services (“Terms")

Provision of service!

We provide our services to our client as per the agreement signed by us which will cover the list of services offered by us, Terms of Agreement, Termination, Performance/Quality, Payment terms and conditions, Confidentiality and Non-disclosure Clause, Ownership of intellectual property rights, Governing law, etc.

Responsibility of users of the website!

Your access to the Website must be lawful and must be in compliance with the Terms and you agree not to use the Website, for any of the following

  • Engaging in conduct that would constitute a criminal offense or giving rise to civil liability
  • Attempting to interfere in any way with the Website, or our networks or network security, or attempting to use our Website to gain unauthorized access to any other computer system.
  • Accessing data not intended for you, or logging on to a server or account, which you are not authorized to access.

When using the inquiry form or any other system on the website you should do so in accordance with the following rules:

  • You should not submit unlawful or objectionable contents
  • Mandate to identity yourself
  • You must not use our System for unauthorized mass-communication such as “spam" or “junk mail".
  • You acknowledge that RND reserves the right to monitor any and all communications made to us or using our System and can retain copies of the communications made to us.

Copyright!

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of RND Soft and protected by international 2023 laws.

License and site access!

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it.

Frequently Asked Questions

The business world is being flattered by economics, technology, demographics and regulations. To win in this flattering world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

What advantages do you offer for technical support?

Our Technical Support Representatives are equipped with the knowledge to diagnose technical difficulties, guide clients through challenges and ensure seamless user experiences, contributing to the success stories of products and services reliant on technology.

How can outsourcing administrative tasks benefit my business?

By outsourcing administrative responsibilities, customer service and other office-related tasks to our efficient virtual front office assistant, businesses can focus on their core competencies, improving overall efficiency and productivity.

Can you provide services outside regular business hours?

Yes, our call center offer after-hours call services to ensure businesses remain reachable and responsive, addressing customer queries at any time and enhancing overall customer experience.

How can you call center boost sales and upselling?

Our sales services excel at identifying consumer needs, upselling relevant products and successfully closing deals, significantly increasing your company's revenue-generating capabilities.

Why should I outsource my call and contact center services?

Outsourcing your call and contact center services to us allows you to focus on your core business functions, leveraging our expertise, infrastructure, and qualified personnel without the need for additional investment in technology or hiring.

What is the significance of Tele-calling services?

Tele-calling services, a part of our outbound call center offerings, involve reaching out to prospective clients, setting up appointments, conducting surveys and market research - essential for lead generation and brand recognition.

How can you call center enhance customer support?

Our highly skilled Customer Service Representatives (CSRs) are trained to handle complaints, answer customer queries promptly, and provide solutions in a polite and timely manner, ensuring unmatched customer support.

Our Reviews

Our Certificates

RND OptimizAR, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US, UK, Canada & Australian markets across 15+ Back office support domains.

Contact

Have Project on your Mind? Drop your Details here

Use our contact form for all information requests or contact us directly using the contact information below. All information is treated with complete confidentiality and in accordance with our data protection statement

Rnd OptimiZAR  terms-and-conditions

INDIA

274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035.

Rnd OptimiZAR  terms-and-conditions

USA

RND Softech INC,12909, Jess Pirtle Boulevard,Sugar Land, Texas 77478, United States

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Rnd OptimiZAR  terms-and-conditions