Outsource your revenue cycle management work with RND OptimizAR.
Outsourcing Revenue Cycle Management (RCM) involves getting
professional support in helping with tasks like billing, coding, claims processing and denial management
for your healthcare practice. Choosing to outsource Revenue Cycle Management (RCM) is a smart move for
healthcare providers. It not only helps running the billing processes smoother and takes off the
paperwork, but can also significantly boost the earnings your practice brings in by tapping into the
skills and tools of experts.
Looking for end-to-end Revenue Cycle Management Services? RND OptimizAR has been one of the leading
revenue cycle management companies since 1999. Reach us today.

Over 25 Years of Staffing Services

10+ Live Work Flow Platforms & Applications

2500 + In-house, Fulltime Employees

Experts Healthcare, RCM, Process Management

40+ Tech Support Engineers

ISO 27001:9001, SOC2 and HIPAA compliant processes

200+ Customers Globally

98% Customer Retention

Clinics & Doctor Offices

Sleep labs

Pharmacy and Drop shipping centres

Hospitals & Hospices

Skilled nursing facility (SNF)

Dental Clinics

Physicians & Medical Practitioner

Women & Pediatric Care

Clinical Diagnostics

Health Insurance Companies

Continuous Medical Education groups(CME)

Live-in & Daily care

Medical Billing Companies

Home care equipment suppliers (HME)

Patient centric recovery planning centers (PCRP)

Durable Medical Equipment (DME) suppliers

Assisted living & Palliative care

Continuing Care Retirement Communities (CCRC)




Brad Heath
I would like to share our success story working with RND. I would like to say that we were looking for ways to run our business with lower expense for payroll and for many tasks that could be done remotely. We were also experiencing a space issue in our current office for new employees. After meeting with RND to learn what services they offer we are now using about 10 agents with their company and having great success with lower costs and great outcomes. We would highly recommend using their services and will continue to grow with them over the coming years.
Michael G Phillips
We began utilizing RND OptimizAR to grow the backend of our business. RND OptimizAR performs a variety of necessary functions for us including preauthorization, Medicare compliance and documentation review. Their work is clear, concise, accurate and on time. We would not be able to expand cost effectively without a company like RND OptimizAR
Priti Vasa / CFO
We began utilizing Rnd to grow the backend of our business. Rnd performs a variety of necessary functions for us including preauthorization, Medicare compliance and documentation review. Their work is clear, concise, accurate and on time. We would not be able to expand cost effectively without a company like RND OptimizAR

Fax documentation

Intake

Sorting/Filing

Insurance Verification

Pre-Auth/Pre cert

MCR Checklist

CMN Follow-up

Shipping Ticket/order entry

Order Processing/Resupply

Payment posting

AR Follow-up

Returns refunds

Patient Calling

Inbound Calling

Note card

Respiratory devices

Oxygen cylinders

Nebulizers

Wheel chairs

Walkers and Canes

Orthotics and Prosthetics

Complex Rehabilitation Chairs

Hospital Beds

Braces & Diabetic Shoes

Intake - 85.5k

Authorization - 280.5k

Verification - 159k

Denials - 924k

Outsourcing / Staffing solution
RND provides dedicated staff for you who work like your In-house employees on tasks given by you and match their productivity.

Team strength
2000+ manpower and capability to scale up on demand.

Supervisor / Manager cost
A supervisor and manager, provided free of cost, will be assigned to manage your employees at RND.

Resource management
RND provides buffer/backup resources on a permanent basis to cover for absenteeism and attrition.

Training
RND has a dedicated training team that ensures availability of resources at all times for any expansion.

Work hours
Your staffs at RND work at your office hours. They work 8 hours a day, 40 hours a week with flexibility of working before and after hours.

Quality
RND follows QA 360, where all your employees working all of your processes are audited on a daily basis.

Growth with zero infrastructural investment and minimal recurring cost

State-of-the-art software and technologies for a highly productive functioning of your revenue cycle management.

Business peaks are taken care off

No interruption in business due to attrition

Quick support ensuring faster turn-around time.

Improves cash flow cycle.

Clients continues to concentrate on core process

Experienced personnel will handle your revenue cycle management.

Risk free business support services ensured by stringent information security policies and practices.

HIPAA compliant proven processes for high performance revenue cycles.

Continual follow up of your bills and records for better revenue collection.

Savings - 60%, Accuracy - 98+%, TAT - 99+%, Customer delight - 100%

Zero set up cost

Manpower (Save more than 60% on your payroll cost)

Overheads (Save about 22% of the manpower cost)

Office space, Computers, Power, Air conditioning and other infrastructure and administrative costs
Why should I outsource to RND OptimizAR?
By outsourcing to RND OptimizAR, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.
What are the services you offer?
We offer entire Revenue Cycle Management - a few of them being, data entry, insurance verification, authorization, Doctor's office followup, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling, 24 x 7 customer support, scheduling processes etc.
Do you have experience of working in the healthcare industry?
Yes, we have more than 22 years of experience working in the US healthcare industry. We have been providing medical transcription services to hospitals across the United States since 1999 and DME/Home care back office services since 2012.
What is your on-boarding period for a new employee/customer?
Anywhere between 1 to 14 days.
What would be the FTE's working hours?
The FTE would work the US working hours, in the time zone of your choice.
Is the contract obligatory? Is there a minimum or maximum contract period?
Yes, but it is a no-obligations contract and is non-binding and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
Are you HIPAA compliant?
Yes, we are certified for HIPAA and Information Security Management Systems.
Is there any contract to be signed before getting started?
No, the contract is not obligatory and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
Do you follow FTE based billing or percentage of revenue generated billing?
We follow an FTE-based billing. One FTE (full time employee) works 8 hours a day, 5 days a week - a total of 40 hours a week.
How will I be billed?
You will be sent an invoice each month mentioning the number of FTEs agreed upon and the services provided.
How can I make payments?
You can make payments through PayPal using your credit card or make a wire transfer.
Are the FTEs your own employees or do you subcontract to other smaller companies?
All our FTEs are employees of RND OptimizAR and are dedicated to each client, the agent will not be shared with other clients
Where are you located?
We are located in Southern part of India.
Do you follow US holidays or local?
Yes, We follow US holidays.
Are You Certified?
Yes we are one ISO 9001, ISO 27001, HIPPA and SOC2 Certificates.



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INDIA
274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035.
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USA
RND Softech INC,12909, Jess Pirtle Boulevard,Sugar Land, Texas 77478, United States
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