Healthcare revenue cycle management solutions |RNDOptimizar

Outsource your revenue cycle management work with RND OptimizAR.

Outsourcing Revenue Cycle Management (RCM) involves getting professional support in helping with tasks like billing, coding, claims processing and denial management for your healthcare practice. Choosing to outsource Revenue Cycle Management (RCM) is a smart move for healthcare providers. It not only helps running the billing processes smoother and takes off the paperwork, but can also significantly boost the earnings your practice brings in by tapping into the skills and tools of experts.
Looking for end-to-end Revenue Cycle Management Services? RND OptimizAR has been one of the leading revenue cycle management companies since 1999. Reach us today.

Our Services


Why should you outsource RCM to RND OptimizAR?

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Over 25 Years of Staffing Services

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10+ Live Work Flow Platforms & Applications

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2500 + In-house, Fulltime Employees

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Experts Healthcare, RCM, Process Management

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40+ Tech Support Engineers

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ISO 27001:9001, SOC2 and HIPAA compliant processes

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200+ Customers Globally

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98% Customer Retention

Who are we and whom we help?

RND OptimizAR provides back office staffing support to a range of healthcare service providers, medical equipment suppliers and related functional roles. We have been catering to 50+ satisfied clientele across the United States, Canada, Australia and the United Kingdom. RND OptimizAR addresses the staffing needs for your admin roles covering customer facing, front-end operations and non-core back-end tasks.

Our dedicated remote teams, seamlessly integrate with your in-house operations and deliver precise outcomes on the deliverables agreed matching the time-zones and productivity targets. The domains that RND OptimizAR's BPO service currently serves include.

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Clinics & Doctor Offices

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Sleep labs

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Pharmacy and Drop shipping centres

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Hospitals & Hospices

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Skilled nursing facility (SNF)

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Dental Clinics

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Physicians & Medical Practitioner

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Women & Pediatric Care

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Clinical Diagnostics

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Health Insurance Companies

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Continuous Medical Education groups(CME)

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Live-in & Daily care

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Medical Billing Companies

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Home care equipment suppliers (HME)

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Patient centric recovery planning centers (PCRP)

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Durable Medical Equipment (DME) suppliers

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Assisted living & Palliative care

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Continuing Care Retirement Communities (CCRC)

Testimonials

Brad Heath

I would like to share our success story working with RND. I would like to say that we were looking for ways to run our business with lower expense for payroll and for many tasks that could be done remotely. We were also experiencing a space issue in our current office for new employees. After meeting with RND to learn what services they offer we are now using about 10 agents with their company and having great success with lower costs and great outcomes. We would highly recommend using their services and will continue to grow with them over the coming years.

Michael G Phillips

We began utilizing RND OptimizAR to grow the backend of our business. RND OptimizAR performs a variety of necessary functions for us including preauthorization, Medicare compliance and documentation review. Their work is clear, concise, accurate and on time. We would not be able to expand cost effectively without a company like RND OptimizAR

Priti Vasa / CFO

We began utilizing Rnd to grow the backend of our business. Rnd performs a variety of necessary functions for us including preauthorization, Medicare compliance and documentation review. Their work is clear, concise, accurate and on time. We would not be able to expand cost effectively without a company like RND OptimizAR

List of RCM verticals for homecare and DME suppliers

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Fax documentation

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Intake

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Sorting/Filing

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Insurance Verification

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Pre-Auth/Pre cert

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MCR Checklist

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CMN Follow-up

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Shipping Ticket/order entry

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Order Processing/Resupply

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Payment posting

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AR Follow-up

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Returns refunds

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Patient Calling

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Inbound Calling

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Note card

DME categories we deal with

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Respiratory devices

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Oxygen cylinders

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Nebulizers

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Wheel chairs

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Walkers and Canes

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Orthotics and Prosthetics

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Complex Rehabilitation Chairs

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Hospital Beds

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Braces & Diabetic Shoes

Critical transactions each year

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Intake - 85.5k

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Authorization - 280.5k

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Verification - 159k

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Denials - 924k

We are the leading RCM staffing support partner, to among 60+ DME & HME suppliers across the United States.

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Outsourcing / Staffing solution

RND provides dedicated staff for you who work like your In-house employees on tasks given by you and match their productivity.

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Team strength

2000+ manpower and capability to scale up on demand.

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Supervisor / Manager cost

A supervisor and manager, provided free of cost, will be assigned to manage your employees at RND.

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Resource management

RND provides buffer/backup resources on a permanent basis to cover for absenteeism and attrition.


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Training

RND has a dedicated training team that ensures availability of resources at all times for any expansion.

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Work hours

Your staffs at RND work at your office hours. They work 8 hours a day, 40 hours a week with flexibility of working before and after hours.

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Quality

RND follows QA 360, where all your employees working all of your processes are audited on a daily basis.


Benefits of partnering with RND OptimizAR's back office services

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Growth with zero infrastructural investment and minimal recurring cost

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State-of-the-art software and technologies for a highly productive functioning of your revenue cycle management.

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Business peaks are taken care off

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No interruption in business due to attrition

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Quick support ensuring faster turn-around time.

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Improves cash flow cycle.

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Clients continues to concentrate on core process

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Experienced personnel will handle your revenue cycle management.

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Risk free business support services ensured by stringent information security policies and practices.

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HIPAA compliant proven processes for high performance revenue cycles.

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Continual follow up of your bills and records for better revenue collection.

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Savings - 60%, Accuracy - 98+%, TAT - 99+%, Customer delight - 100%

Cost advantages of setting-up your RCM back-office teams

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Zero set up cost

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Manpower (Save more than 60% on your payroll cost)

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Overheads (Save about 22% of the manpower cost)

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Office space, Computers, Power, Air conditioning and other infrastructure and administrative costs

Frequently Asked Questions

The business world is being flattered by economics, technology, demographics and regulations. To win in this flattering world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

Why should I outsource to RND OptimizAR?

By outsourcing to RND OptimizAR, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.

What are the services you offer?

We offer entire Revenue Cycle Management - a few of them being, data entry, insurance verification, authorization, Doctor's office followup, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling, 24 x 7 customer support, scheduling processes etc.

Do you have experience of working in the healthcare industry?

Yes, we have more than 22 years of experience working in the US healthcare industry. We have been providing medical transcription services to hospitals across the United States since 1999 and DME/Home care back office services since 2012.

What is your on-boarding period for a new employee/customer?

Anywhere between 1 to 14 days.

What would be the FTE's working hours?

The FTE would work the US working hours, in the time zone of your choice.

Is the contract obligatory? Is there a minimum or maximum contract period?

Yes, but it is a no-obligations contract and is non-binding and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.

Are you HIPAA compliant?

Yes, we are certified for HIPAA and Information Security Management Systems.

Is there any contract to be signed before getting started?

No, the contract is not obligatory and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.

Do you follow FTE based billing or percentage of revenue generated billing?

We follow an FTE-based billing. One FTE (full time employee) works 8 hours a day, 5 days a week - a total of 40 hours a week.

How will I be billed?

You will be sent an invoice each month mentioning the number of FTEs agreed upon and the services provided.

How can I make payments?

You can make payments through PayPal using your credit card or make a wire transfer.

Are the FTEs your own employees or do you subcontract to other smaller companies?

All our FTEs are employees of RND OptimizAR and are dedicated to each client, the agent will not be shared with other clients

Where are you located?

We are located in Southern part of India.

Do you follow US holidays or local?

Yes, We follow US holidays.

Are You Certified?

Yes we are one ISO 9001, ISO 27001, HIPPA and SOC2 Certificates.

Our Reviews

Our Certificates

RND OptimizAR, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US, UK, Canada & Australian markets across 15+ Back office support domains.

Contact

Have Project on your Mind? Drop your Details here

Use our contact form for all information requests or contact us directly using the contact information below. All information is treated with complete confidentiality and in accordance with our data protection statement

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INDIA

274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035.

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USA

RND Softech INC,12909, Jess Pirtle Boulevard,Sugar Land, Texas 77478, United States

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